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Library Homepage: Support

Support FAQ

If you are looking for the proper support office or individual for technology and service questions, please start here. This support list is not comprehensive, but serves as a general guide:

Blackboard (except Respondus and Zoom)

Contact your library liaison or call x3173

 

Library database access

Contact your library liaison or call x3173

 

E-books and other electronic library resources

Contact your library liaison or call x3173

 

Zoom

Contact Dave Basener at the Center for Scholarship and Teaching

 

Respondus

Contact Dave Basener at the Center for Scholarship and Teaching

 

Posters

Contact Dave Basener at the Center for Scholarship and Teaching

 

Online pedagogy and course design

Contact Dave Basener at the Center for Scholarship and Teaching

 

Textbook and publisher third-party content integration e.g. Cengage 

Contact Foad Saghir at the Office of Information Services

 

Classroom instructor terminals and all hardware/operating system installations, including office computers and printers

Contact the Office of Information Services, aka Help Desk, at x3767

 

Microsoft Outlook and OneDrive suite

Contact the Office of Information Services, aka Help Desk, at x3767

 

SPSS 

Contact the Office of Information Services, aka Help Desk, at x3767

 

Qualtrics

Contact the Center for Scholarship and Teaching

 

Video recording and editing

Contact Instructional Media and/or Dave Basener

 

Departmental Library Liaisons at Elmhurst University

The librarians of the A. C. Buehler Library serve as liaisons to each of the academic departments at Elmhurst University. Liaisons are responsible for developing the library’s collections as well as providing information literacy instruction in specific disciplines.  Library liaisons also assist faculty members with Blackboard.

We encourage you to consult with your departmental liaison concerning the library’s collections and information literacy instruction. Liaisons will also work with you as you develop assignments that include library research.

Undergraduate Department/Program

Liaison (click to email)

Extension

Art Donna Goodwyn x3171
Biology Jennifer Paliatka  x3158 

Business & Economics

Jacob Hill x3168
Chemistry & Biochemistry Jennifer Paliatka x3158 
Communication & Media Elaine Fetyko Page x3166

Communication Sciences & Disorders

Jacob Hill x3168
Computer Science & Information Systems Jennifer Paliatka  x3158
Digital Media Elaine Fetyko Page x3166
Education Donna Goodwyn x3171
ELSA (Elmhurst Learning and Success Academy) Donna Goodwyn x3171
English Julie Perenchio x3639
English 106 Julie Perenchio x3639
Environmental Studies Donna Goodwyn  x3171
Geography & GIS Donna Goodwyn x3171
History Elaine Fetyko Page x3166
Intercultural Studies (ICS) Donna Goodwyn  x3171

Kinesiology

Jacob Hill x3168
Mathematics Jennifer Paliatka x3158
Music Elaine Fetyko Page x3166

Nursing & Health Sciences

Jacob Hill x3168
Philosophy Elaine Fetyko Page x3166
Physics Jennifer Paliatka  x3158
Political Science Donna Goodwyn x3171
Psychology Jennifer Paliatka  x3158 
Religious Studies Elaine Fetyko Page x3166
Sociology & Criminal Justice Carolyn Ciesla x3172
Theatre & Dance Elaine Fetyko Page x3166
Urban Studies Donna Goodwyn x3171
World Languages, Literatures & Cultures  Elaine Fetyko Page x3166

 

Center/ Program/Administrative Area Liaison (click to email) Extension
Honors Program Carolyn Ciesla x3172

Weigand Center for Professional Excellence

Jacob Hill x3168
Niebuhr Center for Engagement & Reflection Elaine Fetyko Page x3166
Learning Center Carolyn Ciesla x3172
Advising, Registration & Records       Donna Goodwyn x3171
Academic Affairs Jennifer Paliatka x3158
Blackboard Assistance distributed among all librarians  
First Year Seminar (FYS)    Julie Perenchio x3639

 

 

Liaison (click to email)

Extension

Master's Degrees    

Communication Sciences & Disorders

Jacob Hill x3168
Computer Information Technology Jennifer Paliatka x3158
Data Science Jennifer Paliatka x3158
Geographic Information Systems Donna Goodwyn x3171
Industrial/Organizational Psychology Jennifer Paliatka x3158

Market Research

Jacob Hill x3168

MBA

Jacob Hill x3168

Nursing (RN to MSN & Nursing Master's Entry)

Jacob Hill x3168

Occupational Therapy

Jacob Hill x3168

Project Management

Jacob Hill    x3168

Public Health

Jacob Hill x3168
Special Education Donna Goodwyn x3171

Supply Chain Management

Jacob Hill x3168

Teacher Leadership

Donna Goodwyn x3171  
     
Undergraduate Degree Completion Programs     
Applied Psychology Jennifer Paliatka x3158

Business / Elmhurst Management Program

Jacob Hill x3168
Information Technology Jennifer Paliatka x3158

RN to BSN

Jacob Hill x3168
     
Undergraduate Certificate Programs     
Cybersecurity Jennifer Paliatka x3158
Geographic Information Systems (GIS) Donna Goodwyn x3171
Music Performance, Piano Pedagogy Elaine Fetyko Page x3166
     
Graduate Certificate Programs    
Application Development Jennifer Paliatka x3158
Data Science Jennifer Paliatka x3158

Enterprise Optimization

Jacob Hill x3168
Geographic Information Systems (GIS)
Donna Goodwyn
x3168
Human Geography for AP® Donna Goodwyn x3171

Innovation & Entrepreneurship

Jacob Hill x3171

Marketing & Consumer Insight

Jacob Hill x3168

Network Administration

Jacob Hill x3168

Project Management

Jacob Hill x3168