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Release Notes & New Features: Start Here

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Release Notes & New Features

Release Notes for 3900.0 (November 5, 2020) 
Blackboard has released notes on its latest service pack.

Original Course Specific Updates


Blackboard Learn SaaS Continuous Delivery v3900.0.0 | Release to Production 5 November 2020
Original Experience, Ultra Experience

As students re-engage in their disrupted educational experience, they'll need student services more than ever. At some institutions, these services will be virtual for the first time. Blackboard Assist is a student success hub for campus and online resources, available on your desktop or from anywhere with the Blackboard mobile app. Assist elevates campus and online resources, building awareness so students always find what they need.

Assist supports your educational continuity plans with institutional, Blackboard-sourced, and partner-provided solutions. Institutions can create and feature profiles of their existing services to appear in Assist. Assist also provides access to partner services: curated, high-quality providers offering scalable, virtual solutions to meet student needs. Administrators can manage available partner services that best benefit their students.

Assist will be available in Learn SaaS for higher education institutions in the Original Experience, the Ultra Experience, and the Blackboard app. At this time, it won't be available for K12, corporate, and government clients.

We encourage you to start planning the services you would promote in Assist, connecting with the offices that manage your student services including academic and financial assistance, health and wellness, housing and food security, and student life.

In future releases, Assist will adapt to users and offer personalized recommendations in places of learning such as in courses, the gradebook, and the activity stream.

Content editor updates

This release introduces big updates to the content editor in the Original Course View and the Original experience. We’ve made numerous simplifications and improvements, including:

  • A single menu to add content that automatically recognizes file types

  • Optimized experience for all devices and screen sizes

  • Better accessibility for both the editor and the content you create. Menus and icons have higher contrast, pop-ups are gone, and an accessibility checker lets you know about accessibility issues as you write

  • The ability to paste content from Word, Excel, and websites with basic formatting and easily remove extra HTML

  • The ability to paste a link in the editor and automatically embed videos and previews

  • The ability to display formatted computer code snippets

Blog Performance

To improve performance for very large classes, we’ve removed the option to filter the blog participant list to display only non-participants in Original Course View.

Ultra Course Specific Updates

Large icon updates

In this release, you’ll see new large icons in the Ultra experience. We made these changes to our icons to improve accessibility and differentiation for all users.

  • Like the small icon update earlier this year, the new icons have a thicker stroke to improve accessibility.
  • The new icons are more distinctive to avoid confusion between similar icons and to better support quick scanning. 
  • All course-related icons have a blue background.

Show seconds in quiz timer

With this release, students will know how much time they have left down to the last second when they take a quiz in the Ultra Course View. The quiz timer will change from minutes to seconds when less than 1 minute remains.

Show/hide overall grade column

With this release, instructors can choose whether to show or hide overall grades to their students in the Ultra Course View.

Release Notes for 3800.19 (October 8, 2020) 
Blackboard has released notes on its latest service pack.

Updates in this version include:

  • Emailed course announcements in both the Original and Ultra Course Views now include both the course name and the title of the announcement in the email subject.

  • The calculated grade snapshot information didn't update correctly in courses that use the Telemetry B2. We've fixed the issue.

  • Learn environments ran out of memory when archiving courses with large volumes of activity accumulator records. We've fixed the issue.


Release Notes for 3800.17 (September 24, 2020) 
Blackboard has released notes on its latest service pack.

Updates in this version include:

  • In the Original Course View, emailed announcements didn't include the announcement title in the subject line. We've fixed the issue.
  • In the Original Course View, students received an incorrect password error when a test used a password with certain character patterns. We've fixed the issue.
  • This update makes the archive process more comprehensive. Now, archives gather data for users who may have dropped the course during the term, which provides a fuller picture of user activity in restored courses for records and reviews.

When an archive is restored, course and enrollment records are returned to the enablement state at the time of the archive creation. User records that match with existing accounts will be linked during the restore process, but the existing user’s enablement state will not change. As before, if records are disabled and locked, an administrator will need to enable records in Learn to review them.


Release Notes for 3800.15 (August 4, 2020) 
Blackboard has released notes on its latest service pack.

Updates in this version include:

  1. In the Original Course View, instructors couldn't access created tests. We've fixed the issue.
  2. We’ve improved system performance and stability for institutions with very large courses (many students and many content item.

Release Notes for 3800.13 (July 2, 2020) 
Blackboard has released notes on its latest service pack.

Updates in this version include fixing stability issues, SIS feeds, and the archiving process.

Release Notes for 3800.11 (June 4, 2020) 
Blackboard has released notes on its latest service pack.

Updates in this version include:

  1. In the Ultra Course View, students with special characters in their name couldn't launch a test in Respondus LockDown Browser. We've fixed the issue.
  2. In the Original Course View, instructors couldn't enter maximum points for a graded discussion thread. We've fixed the issue.
  3. Some administrators still saw "New Box View" as their building block title after Bb Annotate was turned on. We've fixed the issue.

To learn about Bb Annotate, visit the Bb Annotate Communication & Adoption Toolkit.

Release Notes for 3800.06 (April 2, 2020) 
Blackboard has released notes on its latest service pack.

  1. With this release, Blackboard calendars will display the most common convention for the first day of the week based on a user's selected language. Users will be able to see the change in the month and day views of both their overall and individual course calendars. The date picker display will also change in the Ultra Course View and for administrator notifications in the Ultra Experience.  
  2. Library upgrades in our SAML authentication provider B2 could affect the first logout attempt of any Learn user session created through a SAML authentication provider with Global Logout support. If a user's session was established before the library upgrade, they won't be able to log out of their SSO session through Learn the first time they try. On first logout, users will be presented with a page that informs them that their SSO session is still active.

    Users can log out through the identity provider, or they can log in again, which will present them with the option to log out of their SSO session.

Release Notes for 3800.04 (March 5, 2020) 
Blackboard has released notes on its latest service pack.

  1. In the Original Experience, the last login date wasn’t updating accurately for users with cloud profiles. We’ve fixed the issue.
  2. Some users couldn’t upload files with % in the filename. We’ve fixed the issue.
  3. Some users couldn’t download files attached to submissions that use Box view. We’ve fixed the issue.
  4. In this release, a Course ID now appears with the Course Name in key areas when Ultra base navigation is enabled. Now, users can find their Course IDs on the Courses page of base navigation, in the Calendar, and when copying course content.
  5. In this release, we moved the Edit course image option in the tile view on the Courses page. Now, it can be found in the overflow menu at the top-right corner of the course tile.

Release Notes for 3800.00 (January 2, 2020) 
Blackboard has released notes on its latest service pack.

  1. Links to Blackboard’s Privacy statement and Terms of Use now appear at the bottom of the global navigation bar in the Ultra Experience.
  2. Previously, disabled students were included in the Participants list for a discussion in the Ultra Course View. This was confusing for instructors since these students don't display in assessment submission lists or in the gradebook. This update removes disabled students from the Participants list in discussions, so this view is now consistent with assessments and the gradebook.
  3. With this release, Blackboard Learn will remember instructors’ preferences for the Show attempts that don't contribute to user's grade filter on the Needs Grading page in the Original Course View. By default, the checkbox is unselected and student attempts that don’t affect grades won’t show on the Needs Grading list. When an instructor changes the setting, Learn will remember the preference across that user’s sessions and courses.


Release Notes for 3700.16 (January 2, 2020) 
Blackboard has released notes on its latest service pack.

  1. In the Original Course View, some instructors encountered error messages when they created calculated questions that use predefined calculus functions. We’ve fixed the issue.

Release Notes for 3700.14 (November 7, 2019) 
Blackboard has released notes on its latest service pack. 

  1. The Content Editor didn't load correctly for some users. We've fixed the issue.
  2. In the mobile apps, users couldn’t access offline content in courses converted from Original to Ultra Course View. We've fixed the issue

  3. Some users got an error message when they downloaded student submissions in certain file formats. We've fixed the issue.

Release Notes for 3700.14 (November 7, 2019) 
Blackboard has released notes on its latest service pack. 

  1. In this release, by default Learn will lock user accounts after 5 failed login attempts. Administrators can disable the feature or edit its limits by selecting Account Lock Settings in the Administrator panel. Administrators can decide the maximum failed attempts allowed within a specified period. They can also choose how long accounts remain locked and whether accounts unlock automatically if users reset their passwords.
  2. In this release we removed the ability for the "Guest" account to be enrolled in courses stopping potential data exposure concerns between unauthenticated users. Existing "Guest" account enrollments will remain and be visible to instructors and administrators so they can clean up these existing enrollments through the user interface.
  3. Iconography is incredibly important in Learn Ultra. The icon set we currently use was created when we first brought Ultra to the market. We've done a lot of research with our clients regarding what they liked and didn't like about the iconography in the system. Because of that feedback, we've made some adjustments to the icon set. Most notably, the new icons are darker and appear more prominently now.

Release Notes for 3700.11 (October 1, 2019) 
Blackboard has released notes on its latest service pack. 

  1. Attendance data isn’t included in a course export or when you copy a course into a new or existing course. The attendance option is removed from the copy and export options.
  2. Attendance data is included in an archive/restore and in an exact course copy.
  3. Export/import creates an attendance column in the Ultra gradebook and the Original Grade Center that you can’t delete, but no attendance data is added

Release Notes for 3700.9 (August 15, 2019) 
Blackboard has released notes on its latest service pack. 

  1. When instructors prepare a course for an upcoming term, they commonly copy all content, including the gradebook, from the last term’s course. For courses that used the attendance tool, the copied attendance gradebook column was difficult to remove.
    With this release, instructors can delete attendance gradebook columns added during a course copy from the destination course’s gradebook. Instructors can delete copied attendance columns from the gradebook menu. The attendance column that is correctly associated with the course can be deleted if all students’ attendance records are removed first.

To address recent changes in Oracle’s Java support model, Blackboard Learn is transitioning to adopt a more recent version of Java, Java 11 JDK. Blackboard's new target for adopting Java 11 is 3800.0.0, which is scheduled for SaaS Continuous Delivery release into test on 10 September 2019 and into production on 3 October 2019. You can confirm release dates with the SaaS release schedule.

Release Notes for 3700.9 (August 15, 2019) 
Blackboard has released notes on its latest service pack. 

  1. In an Original course, if instructors delete a content folder in a content area that contains graded items with no attempts, the corresponding columns are also deleted from the Grade Center.
  2. The banner thumbnail image caused a large number of temporary files to fill the root file structure. We’ve fixed the issue. 

  3. Some users received an error message when opening the Grade Center. We've fixed this issue.


Release Notes for 3700.7 (August 14, 2019) 
Blackboard has released notes on its latest service pack. 

  1. Users experienced extremely slow response times during the upgrade. We’ve fixed the issue.

  2. The banner thumbnail image caused a large number of temporary files to fill the root file structure. We’ve fixed the issue.

  3. Some users received an error message when opening the Grade Center. We've fixed this issue.

  4. When students open an assessment, the Submit button is disabled until they add content or answer at least one question.
  5. When a student or instructor uses Box View in an assignment, it opens by default and displays using more screen space.

Release Notes for 3700.5 (July 16, 2019) 
Blackboard has released notes on its latest service pack. 

  1. The Discussion Board post count displayed inaccurately.  Blackboard have fixed this issue.

Release Notes for 3700.3 (June 21, 2019) 
Blackboard has released notes on its latest service pack. 

  1. To ensure privacy, only instructor names—not instructor usernames—appear to students throughout the Ultra experience.
  2. Previously, the Courses page in the Ultra experience listed a user's oldest courses first. The order has been flipped and now the newest courses are listed first. If a user designates any courses as favorites, those courses still appear first in the list.

Release Notes for 3700.0 (May 10, 2019) 

Blackboard has released notes on its latest service pack. There wre no changes for Original Course View.

Release Notes for 3600.0 (April 4, 2019)
Blackboard has released notes on its latest service pack. 

  1. Let Collaborate take attendance for you. In this Collaborate release, Blackboard Learn instructors can host a Collaborate session without tracking attendance manually.

Based on criteria you can set, Collaborate tracks if a student is present, late, or absent from a session. Collaborate then sends that information directly to the Attendance page in your Blackboard Learn course.

Attendance from the Collaborate session is counted in each student's average attendance in the course, which can also be used in calculating student grades.

More on Collaborate attendance reporting in Blackboard Learn SaaS 

  1. As part of an earlier release, we added entitlements for course roles so administrators can grant additional permissions for users that allow them to view course content but not modify it. In this release, we expand on those entitlements with respect to gradebook access and control.

Grading within a course is multi-faceted. Assigning a grade is only one piece of the process, which can also include grade maintenance, data download and upload, and release of grades. Institution administrators can grant some or all of these permissions to trusted facilitators to help ease the grading responsibility in larger courses.

Explore use cases for the facilitator role and privileges

  1. The Activity Stream is the go-to place for instructors and students to understand what’s happening in a course. We’ve improved reporting behavior so third-party content due dates appear in the Activity Stream in a more dynamic way.  

Previously, instructors and students could see an upcoming due date for this type of content. When the due date passed or the content status changed, the notification in the Activity Stream wouldn’t update. With this release, the Activity Stream more accurately reports on third-party content to keep everyone more up to date. Specifically, LTI and manual grade column notifications will update in the Activity Stream when: 

  • The item transitions from due to overdue 
  • The item’s due date is updated 
  • The item is deleted 
  • The item is graded 
  • The item’s visibility is changed 
  • Instructors and students often use calendars to organize and keep track of events. Access to a course calendar is crucial to meeting deadlines and overall success. Having access to all events—both personal and academic—in one place helps keep everyone one track. In this release, users can synchronize their Blackboard Learn Ultra calendars to external calendars.


  1. Generate a URL to share course calendar details with an external service. Share the URL only with trusted sources. When you connect your Blackboard Learn calendar to an external calendar, all course events appear one year in the past and into the future.

Release Notes for 3500.11 (March 7, 2019)

Blackboard has released notes on its latest service pack. 

In this release, Activity Stream notification settings are more granular for students and instructors, giving them the option to choose which information they wish to receive.

Settings have been reformatted so users can select to receive all notifications at a high level, like notifications for new discussions. Users can also choose to see updates about specific events or activity in their Activity Streams. For example, an instructor can choose to be notified when a blog entry is edited.

Existing settings are carried over and saved in the new format. Visual cues display if all, some, or none of the notification types are selected.

More on notification settings for instructors

Release Notes for 3500.9 (January 31, 2019)

Blackboard has released notes on its latest service pack. 

  • When an instructor attached a file as feedback on a graded discussion, students encountered errors trying to download it. We’ve fixed the issue.
  • When an unread discussion post appeared as a link in the What’s New module, users encountered errors when opening it. We’ve fixed the issue.
  • Calculated questions using exponents in answers in the Original Course View were marked incorrect when students input an acceptable answer. We’ve fixed the issue. 
  • Instructors encountered an error when trying to use anonymous grading for attempts still in progress. We’ve fixed the issue.
  • To improve performance times and user experience, course messages no longer appear in the activity stream

Release Notes for 3500.7 (January 3, 2019)

Blackboard has released notes on its latest service pack. 

Fixed Issues:

  • Grade Journey wasn’t consistently displaying optional data when the extraction was initiated from merged courses.
  • Users may have encountered an error when attempting to download a file package in the Content Collection.
  • When a student submission was deleted, attached files were orphaned and retained in storage, sometimes unnecessarily.

Release Notes for 3500.5 (December 6, 2018)

Blackboard has released notes on its latest service pack. 

Fixed Issues:

  • Users saw an error when downloading an annotated PDF with comments. Downloads now include a summary list of comments.
  • ·  When a student attempted to access an unavailable course in the Ultra experience, the date was recorded in the Performance Dashboard under “Last Course Access.”
  • When a user attempted to access Organizations in the Ultra experience while using a touchscreen device, the page would display an error.
  • When the Attendance tool was set to unavailable or inactive at the system level, instructors may have encountered error messages in the gradebook.
  • Optional data wasn’t consistently included in Grade Journey extractions using REST.
  • When an administrator attempted to move a user from one child course to another, the user enrollment wouldn’t change successfully.
  • Students may have had trouble accessing the activity stream due to conflicting backend logic regarding grade columns and due dates.
  • Special characters in custom Ultra locales weren’t displaying correctly.
  • Course reports weren’t enforcing the date format for the system’s chosen language pack.
  • Some devices displayed misaligned numbers for options in multiple choice, either/or, and true/false questions.
  • Based on user feedback, we’ve updated the activity stream messages regarding student achievement and activity in courses. The new messages aim to reduce confusion and be more encouraging.
  • The Availability Override option didn’t work as expected when a start date wasn’t specified. Students with this privilege can now access courses with or without a specified start date.

Release Notes for 3500.3 (November 1, 2018)
Blackboard has released notes on its latest service pack. 

  • In the Original Course View, users designated as Observers were unable to view files added to the course through the Build Content > Add File workflow. We fixed the issue.
  • Attachments to course messages in the Original Course View resulted in the Tomcat temp directory disappearing, which led to other areas of Learn malfunctioning. We fixed the issue.
  • When an instructor attempted to grade a group assignment using a rubric and the language pack used commas to designate decimal places, the grade would display inconsistently. We fixed the issue.
  • In the Original Course View, pattern matching questions with incorrectly formatted regular expressions in the answer were marked wrong. We fixed the issue.

Release Notes for 3500.0 (October 4, 2018)
Blackboard has released notes on its latest service pack. 

Course page changes include:

  • Delegated grading lets an instructor share grading responsibilities by assigning course members to grade sets of submissions. Grading and feedback from more than one grader can promote reliability, improve consistency, and remove bias. The instructor can reconcile grades and settle on final scores after the graders have completed their assigned submissions.

    The ability to reconcile grades was previously limited to instructors and users who were granted the permission by an administrator. In this release, instructors can grant this permission to graders. The Can reconcile grades option appears when the instructor delegates grading. Instructors can choose to grant the permission to any or all graders who are delegated submissions.

    More on Delegated Grading in the Original Course View

  • When an instructor reversed the decision to ignore an attempt in the Original Course View, the message displayed on the screen was unclear and didn’t indicate the workflow. We’ve updated it to say Attempt marked as Not Ignored.
  • When a user edited a test question in the Original Course View, some options in the text editor didn’t display correctly. We’ve fixed the issue.

Release Notes for 3400.11 (September 6, 2018)
Blackboard has released notes on its latest service pack. 

Course page changes include:

  • Users were accustomed to downloading annotated files when Crocodoc handled inline file rendering. With the switch to New Box View, this capability wasn’t available and highly requested. Blackboard listened and developed the ability to download annotated files using the New Box View.  In this release, both instructors and students can download certain file types (DOC, DOCX, PDF) with annotations as an annotated PDF. Students can download the annotated file after their submission has been graded.

Visit Inline Grading and New Box View Update on the Blackboard Community for more information and a video demonstration

  • Multimedia is essential in many mixed-mode and online courses, and poor performance can lead to a frustrating user experience. To help speed the delivery of online media, such as video, we’ve added configuration options for administrators to control content delivery through signed URLs. Signed URLs allow content to be delivered directly and securely from cloud storage, which provides faster transfers and requires fewer resources to run on the system. A signed URL is equivalent to the actual file after it’s delivered to the browser.

Release Notes for 3400.9 (July 5, 2018)
Blackboard has released notes on its latest service pack. 

Course page changes include:

  • Addition of a quick drop down for quick past-term navigation
  • Original Course View label added to all Original courses
  • Original courses descriptions are now available from the expanded course card view
  • Term sub-listings are now displayed on the current courses page to let users scan quickly

More on how terms affect the Courses page in the Ultra experience

Release Notes for 3400.7 (July 5, 2018)
Blackboard has released notes on its latest service pack. 

You can now view maintenance items in Behind the Blackboard. Our Known Issue articles provide information for individual bug fixes, and may include bug descriptions and which Learn versions were affected. You can filter bug fixes by SaaS release for easier navigation. View the 3400.7.0 maintenance issues on Behind the Blackboard.

Release Notes for 3400.5 (May 31, 2018)
Blackboard has released notes on its latest service pack. 

Improvements to User Privacy in Accordance to General Data Privacy Regulation (GDPR)
Blackboard is committed to protecting the privacy of all users. Due to changing regulations globally concerning use of data and privacy, including the European Union General Data Privacy Regulation (GDPR), this release includes updates that impact user experience.

Miscaellaneous Updates

  • We've fixed an error that appeared when an instructor attempted to create an assignment using a Portfolio template in the Original Course View
  • The number of points possible for an assessment in the Original Course View was inconsistent when a rubric was applied. This issue has been resolved.
  • When students uploaded multiple attachments to Self and Peer Assessments, only the first attachment was displayed. This issue has been resolved.
  • On the Goal Performance page, the overall progress for a goal was incorrectly aggregating the performance on aligned course items. This issue has been resolved.

Release Notes for 3400.3 (May 4, 2018)
Blackboard has released notes on its latest service pack. 

Course Page Display
The Courses page in Ultra is a simple, quick way to access all of your courses, including those in the past or in the future. But is it really that simple if you're enrolled in a lot of courses?

In this release, we've enhanced the Courses page to work for instructors and students who are enrolled in a small or large number of courses. Improvements include:

  • A new search bar lets a user quickly find one key course without scrolling through all of their courses.
  • Course cards now occupy the full width of the list so you can easily read the full course name, instructors, and other key information.
  • The Courses page now include pagination for longer lists to improve load speeds and prevent information overload.
  • Users can now add courses to a Favorites list for quick access. Favorite courses appear at the top of the course list.
  • Courses in the Original Course View appear with a grey course card. Ultra course cards contain colors.

Explore the courses page from the instructor perspective

Miscellaneous Changes

  • In both Ultra and Original courses, when instructors first access the attendance feature, they’re able to select Add Attendance and add an attendance column after attendance records are generated. In the Ultra Course View gradebook, instructors can delete attendance if no attendance records exist.


Release Notes for 3400.11 (April 6, 2018)
Blackboard has released notes on its latest service pack. 

  • Attendance in the Original Experience now supports Internet Explorer 11.
  • When a course Collaborate room is in session, an indicator appears on the Course Content page to let others know the room is in use.
  • Content items in the Original Course View were unexpectedly moving their position in a list after being edited. This issue has been resolved.
  • Some students who had been removed from an Original course were receiving notifications regarding group activity in the course. This issue has been resolved.
  • When upgrading Blackboard Learn, the Mobile Building Block’s environment setting was reset and caused issues for users searching for courses via mobile apps. This issue has been resolved.
  • After an upgrade, the scrollbar in the Grade Center appeared on the left side of the screen and obscured information. This issue has been resolved.


A special note from Blackboard Product Management

Blackboard Learn SaaS Continuous Delivery - v3300.11.-  9 March 2018

As we move into 2018, we are thinking about and developing our teaching and learning products toward the greater good of a holistic, next generation digital learning environment through the lens of three critical, unifying product themes: academic effectiveness, learner engagement, and education insight. By focusing on these themes, we will unify the development of our products to empower excellence in teaching and learning, inspire genuine interest, attention, and interaction in the learning process, and enable continuous improvement through accurate and deep understanding of the teaching and learning process.

In the Learn SaaS 3300.11.0 release, we focused our development and design on academic effectiveness, learner engagement, and education insight. You’ll see below that we’ve also aligned our feature list in to groups based on value and benefit to you and your users.


Clear multiple choice selection
Blackboard Learn SaaS Continuous Delivery v3300.11.0 | Release to Production 9 March 2018
Original Course View

Students are now able to clear a selection from multiple-choice questions. This lets students avoid a penalty when they’ve made an initial selection and negative points are associated with answer choices.


Miscellaneous updates
Blackboard Learn SaaS Continuous Delivery v3300.11.0 | Release to Production 9 March 2018
Original Experience, Ultra Experience

  • We've made indexing improvements to help speed up the migration from Crocodoc to New Box View.
  • Previously, instructors using the Swedish language pack in the Original Course View were unable to edit text questions. This issue has been fixed.
  • In the Original Experience, date selectors broke when a user accessed Blackboard Learn using a browser set to Swedish, Danish, or Spanish. This issue has been fixed.
  • In the Ultra Experience, when a user saved content in the editor that included multiple breaks to create white space, the editor automatically removed some space. This issue has been resolved.


Release Notes for 3300.08 (February 2, 2018) 

Blackboard has released notes on its latest service pack.  Please remember that Elmhurst University uses Ultra Experience with Original Course View.

Grading Group Discussions

To support instructors who design assessments using groups, we've added the ability to assign grades for group discussions. Instructors may want to use discussion groups to help students feel more comfortable conversing in a course because fewer people are involved. Group discussions can also help students feel freer to speak their minds or encourage students with opposing viewpoints to respectfully make their points.
Instructors can now assign grades to groups in a discussion. Assign one grade to the whole group or change an individual group member's grade if you feel their contribution earned a grade different from the group.

Miscellaneous Updates

  • When a student received a 0 score for a graded item, it appeared as negative on the My Grades page in the Original Course View. This issue has been resolved.
  • In both experiences, users who requested a new password weren't obligated to enter a new password when navigating to Learn using the recovery link emailed to them. This issue has been resolved.
  • When exporting a course from the Ultra experience, some course IDs weren't appearing in Firefox. This issue has been resolved.
  • After upgrading to the 3300.0.0 release, the Default Course View option was reset to Original Course View. This issue has been fixed.
  • The following Crocodoc to New Box View issues have been addressed:
    • Inline comments were appearing as HTML. 
    • Students replying to instructor comments received an error message regarding session expiration. The vendor has addressed this issue.

Release Notes for 3300.06 (January 12, 2018) 

  • Manual recording of attendance in Blackboard Learn

Institutions and instructors want to track attendance for various purposes, including at-risk detection, federal financial aid and accreditation compliance, and to support instructor pedagogical preference where being present is a component of a course grade.

  • Grade calculations

Now, all gradebook columns (online and downloads) and My Grades support up to five decimal points, aren't rounded and are consistent for all display types (score, percentage, letter grade). This new improvement relies on JavaBigData for all calculations, increasing consistency in edge cases where Java methods may have rounded or calculated differently.

  • New text editor in targeted notifications

We've enhanced the content editor to use more intuitive iconography and organization. Use the options in the menu to format text and paragraphs. You can also insert links and images using a simplified workflow. This new editor will be introduced to other areas of the application over the next few releases.

More on targeted notifications in the Ultra experience

  • Embed videos in the new content editor

The Ultra experience includes a new content editor, which is being introduced to certain areas of the application with each new release. Starting with this release, you can use the Insert Video option to insert an embedded video directly into the updated content editor. Simply paste the video source, add alternative text, and save – the editor automatically embeds the video so it appears alongside the other content you include. Students can watch the video within the same window, without having to navigate to the video's host site.

  • Additional attempts in Anonymous Grading

Instructors can now grant an additional attempt for scenarios when the student needs one and the prior attempt can't be cleared because it is in an anonymous state.

  • Support for large monitors

To improve the user experience on larger screens, the Ultra interface now spans the entire browser window. Previously, the Ultra interface was restricted to a maximum width to ensure consistent appearance and behavior. Now, users can increase the amount of screen real estate the Ultra experience occupies, if they prefer.

  • Students enter group Collaborate rooms with presenter privileges

Within a group assignment or test, group members may want to communicate with each other about the questions, division of labor, or to review each others’ contributions. For institutions who use Collaborate, groups can use a standing Collaborate session to interact in real-time if the instructor has allowed conversations on the item. Now, when students enter the group Collaborate room, they each have presenter privileges to let them take advantage of more features, such as white boards and application sharing.

More on presenting in a Collaborate session


  • Miscellaneous updates

  • In some environments, when attempting a test or assignment with math equation images, students were unable to view the image. This error was due to the image not being stored in the appropriate permanent storage location and has been resolved.
  • When changing course availability in the Ultra experience, the padlock icon was difficult to visually distinguish as open or closed. The padlock icon has been updated to more clearly show the open or closed state.
  • Some error messages have been updated to provide more context for users. For example, empty title or message fields in Targeted Notifications say Please type a title or Please type a message respectively, instead of simply Required.
  • In the Original Course View, users who connected to and browsed content from McGraw-Hill and returned to Blackboard Learn were unable to exit the course. This issue has been fixed with the improvements made to LTI launch return behavior.

Release Notes for 3300.02 (November 10, 2017) 

Blackboard will release notes with some changes for Ultra experience with Original Course View for 3300.02:

  • Ultra users are notified of various events and activities in courses from the Activity Stream. However, users must log in to see this information, and they may want to be made aware of these notifications when not logged into Learn. To support this, we have added capabilities to send notifications through email. Users can choose which notifications to receive and how often from the Activity Stream and Profile.
  • Enhanced the content editor to use more intuitive iconography and organization. Use the options in the menu to format text and paragraphs. You can also insert links and images using a simplified workflow. This new editor will be introduced to other areas of the application over the next few releases.
  • Instructors and other privileged course members can see the availability state of the course and change the state from the main course view. All privileged users in a course see an open or closed padlock representing the availability state of the course to students. This is in the course edit management areas with tools such as Student Preview and the Edit Mode toggle.
  • The math editor found in the Content Editor has been updated to a newer version of WIRIS. This version adds tools specific to chemistry including an embedded periodic table of elements.

Release Notes for 3300 (October 13, 2017) 

Blackboard will release notes with some changes for Ultra experience with Original Course View for 3300.00:

  • New column sub-heading for total points: For each column in the grid view of the gradebook, you can view the total points for each item or calculation and easily see the grade each student earned.
  • Instructors no longer see intermittent permissions errors when attempting to view attachments on student submissions
  • An issue with editing content items has been resolved
  • An issue with embedded media files not playing in assessment questions has been fixed
  • Email settings are preserved when copying materials into an existing course
  • Students whose course access has been disabled no longer appear in group membership lists
  • Timed assessments sometimes automatically submitted student work prior to the time limit. This issue has been resolved.
  • The Rubric type dropdown list appears in courses when the Learn 2016 theme is enabled for the environment
  • In the Original Course View, due date settings and rubric associations are retained when an entire forum is copied
  • When creating a content item in the Original Course View, images attached using the content editor would break if the filename contained the word 'portfolio.' This issue has been fixed.
  • In the Original Course View, unavailable graded forums with due dates no longer appear in the To Do module

Crocodoc to New Box View update

  • Instructors grading assignments can view documents in-line and annotate the document to provide feedback for students. In prior versions, this used a licensed technology called Crocodoc that will be discontinued on January 15, 2018. This release allows institutions to switch to a replacement service from Box entitled New Box View that offers similar capabilities. Prior documents with annotations will be automatically migrated without requiring action from administrators.

Release Notes for 3200.12 (September 15, 2017) 

Blackboard will release notes some changes for 3200.12:

  • When uploading a file through the content editor, the error message has been replaced to provide better guidance.
  • Course visibility confirmation messages have been updated to explain how availability is tied to academic terms. Instructors and course builders have different options for course availability when the course is associated with an academic term:
    • ​​When a course is associated with an active term, it can be completed but not made private.
    • When a course is associated with a past or future term, it can’t be made available.

  • After a course is converted from the Original Course View to the Ultra Course View, users can download and open content attachments missing file extensions/MIME types without needing to choose the appropriate program.

  • Gradebook grid view has been refactored to improve performance and reduce bugs.
  •  Instructors can point to a submission timestamp to view more information. Timestamps appear on students' submission pages.

Release Notes for 3200.10 (August 24, 2017) 

Blackboard will release notes no new features for instructors for 3200.10.

Release Notes for 3200.6 (June 23, 2017) and 3200.8 (July 28, 2017)

Blackboard will release notes some changes for 3200.8:

  • Internet Explorer 11 is supported for the Ultra login page.
  • Overdue notifications no longer appear in the activity stream for students who have submitted at least one attempt on time for a multiple-attempt assessment.
  • Performance improvements have been made to address memory leaks. Performance began to suffer during longer sessions in which the user navigated to multiple areas of Ultra. This release addresses those issues.
  • The text editor's save and cancel behavior has been improved.

"Disappearing" Course Cards
Blackboard Technical Support has determined that when more than 10 courses are marked hidden on the Course Page, courses look as if they have “disappeared” from the instructor’s account. To successfully restore the course cards to the Courses Pages, simply un-hide courses until they number less than 10. This workaround is a temporary solution until a permanent fix is put in place by Blackboard which is still investigating this bug. -- May 30, 2017



Blackboard will release software 3200.4 on May 26, 2017.

  • Now users can edit their personal information, contact information, and system settings in one place in the Profile. The new design reduces the number of clicks and screens a user had to navigate to edit their profile.

  • Keeping up with large Discussion Board forums is easier by giving participants a count and filter to just look at new replies from others to posts made the participant.

May 11, 2017


Blackboard released New Features in software Release 3200.0 on March 31, 2017.

  • Students receive email confirmations for submitted coursework. The email receipt is another method for students to keep track of their submissions, in addition to the My Grades page.

  • When a user opens a discussion, unread comments are highlighted for simpler navigation. An additional level of replies is also available to keep the discussion going.

April 17, 2017


Blackboard released New Features in software Release 3100.11.0 on March 3, 2017. Only changes to Ultra Course View were made.

March 6, 2017


Blackboard released New Features in software Release 3100.9.0 on February 3, 2017.

  • Extreme Zooming - some browsers are set to zoom in so much the Grade Center does not display properly.  Simply use Ctrl and - (PC) OR Command and - (Mac) to zoom out and restore view.

February 8, 2017

Blackboard is pleased to announce the General Availability of Blackboard Learn™, Release 9.1 Q4 2016 (Build: 3100.0.0-rel.107+401e22b), available on November 15, 2016.  This notification contains important details of this release.  

System Requirements

1. Browser Choice

    Desktop OS
Browser Versions
             Mobile and Tablet OS
             Browser Versions*
Android Browser Not available 4+
Chrome                           36+ 35+
Edge 20+ 20+
Firefox 31+ Unsupported
Internet Explorer 11 Unsupported
Safari 6+ 6+
  • Microsoft announced it will only support Internet Explorer (IE) version 11 as of January 2016.  This means Microsoft will no longer address security vulnerabilities or other issues that may be identified with Internet Explorer 10 and older. 
  • Microsoft Edge do not support NPAPI-type plug-ins including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use with the Virtual Classroom and Lightweight Chat tools, the multiple-file upload interface, or embedded media that require NPAPI plug-ins for viewing.

Use the browser checker tool to check for compatibility and recommended software upgrades.

2. Devices & Operating Systems



Operating Systems

Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, iOS, Android, Windows Mobile, Chrome OS

iOS Devices

iPod Touch , iPhone 4S, iPhone 5S, iPhone5c, iPhone 6, iPad 2, iPad 3, iPad Mini 3, iPad Air 2

Android Devices

Galaxy S4, Galaxy S5, HTC G1, LG C800 Mytouch, HTC One, Galaxy Note 2014, HTC One M8

Windows Mobile Devices

Venue 8 Pro, Lumia 520, Lumia 930

Chrome OS Devices


Note that mobile and tablet browsers for both Android and iOS are much better equipped to handle the Ultra Experience than the Original Experience. 

3.  Java Installation & Java Runtime Environment 7 & 8


4.  Third Party Plug-ins

  • You may require third party plug-ins to view certain content.
  • Check to see if you have the updated versions of Flash, Acrobat Reader, and Quick Time.

5. No longer supported by Blackboard:

  • Windows XP
  • Windows, MacOS, and Linux systems not running a supported browser
  • Internet Explorer versions 10 and lower which are no longer supported by Microsoft; Internet Explorer on mobile devices
  • Firefox versions 30 and lower on desktop; all Firefox versions on mobile devices
  • Chrome versions 35 and lower (version 34 and lower on mobile devices)
  • Safari versions 5 and lower
  • JRE 5 for Blackboard Learn Original user interfaces

The most current information on System Requirements for Blackboard Learn  can be found here.