I was in the middle of taking a test or writing a post when I lost everything.
Unfortunately, the information is probably lost permanently. You will need to recreate the information. If you experience problems during a test and cannot continue, contact your instructor immediately. Blackboard does not have access to your institution's Blackboard Learn site and cannot help you with these types of questions.
Here are some reason why you might lose information that you are entering in Blackboard Learn:
The following tips can help you avoid this issue in the future:
Students should seek assistance from Office of Information Services by visiting the Service Desk on the second floor of Goebel Hall or by calling (630) 617-3767.
Faculty should consult with their Departmental Library Liaison for Blackboard assistance. You can also find helpful videos on a variety of Blackboard topics in the YouTube Playlist provided by the Center for Scholarship and Teaching
Additional Resources:
1. Browser Choice
|
Desktop OS Browser Versions |
Mobile and Tablet OS Browser Versions* |
||||||
---|---|---|---|---|---|---|---|---|
Android Browser | Not available | 4+ | ||||||
Chrome | 87+ | 33+ | ||||||
Edge | 87+ | 46+ | ||||||
Firefox | 78+ | 33+ | ||||||
Internet Explorer | Unsupported | Unsupported | ||||||
Safari | 13+ (desktop/Mac iOS) | 12+ on iOS |
2. Devices & Operating Systems
Category |
Tested |
Operating Systems |
Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, iOS, Android, Windows Mobile, Chrome OS |
iOS Devices |
iPod Touch , iPhone 4S, iPhone 5S, iPhone5c, iPhone 6, iPad 2, iPad 3, iPad Mini 3, iPad Air 2 |
Android Devices |
Galaxy S4, Galaxy S5, HTC G1, LG C800 Mytouch, HTC One, Galaxy Note 2014, HTC One M8 |
Windows Mobile Devices |
Venue 8 Pro, Lumia 520, Lumia 930 |
Chrome OS Devices |
Chromebook |
Note that mobile and tablet browsers for both Android and iOS are much better equipped to handle the Ultra Experience than the Original Experience.
3. Java Installation & Java Runtime Environment 7 & 8
4. Third Party Plug-ins
5. No longer supported by Blackboard:
The most current information on System Requirements for Blackboard Learn can be found here.