Students should seek assistance from Office of Information Services by visiting the Service Desk on the second floor of Goebel Hall or by calling (630) 617-3767.
Faculty should consult with their Departmental Library Liaison for Blackboard assistance. You can also find helpful videos on a variety of Blackboard topics in the YouTube Playlist provided by the Center for Scholarship and Teaching
Additional Resources:
1. Browser Choice
|
Desktop OS Browser Versions |
Mobile and Tablet OS Browser Versions* |
||||||
---|---|---|---|---|---|---|---|---|
Android Browser | Not available | 4+ | ||||||
Chrome | 87+ | 33+ | ||||||
Edge | 87+ | 46+ | ||||||
Firefox | 78+ | 33+ | ||||||
Internet Explorer | Unsupported | Unsupported | ||||||
Safari | 13+ (desktop/Mac iOS) | 12+ on iOS |
2. Devices & Operating Systems
Category |
Tested |
Operating Systems |
Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, iOS, Android, Windows Mobile, Chrome OS |
iOS Devices |
iPod Touch , iPhone 4S, iPhone 5S, iPhone5c, iPhone 6, iPad 2, iPad 3, iPad Mini 3, iPad Air 2 |
Android Devices |
Galaxy S4, Galaxy S5, HTC G1, LG C800 Mytouch, HTC One, Galaxy Note 2014, HTC One M8 |
Windows Mobile Devices |
Venue 8 Pro, Lumia 520, Lumia 930 |
Chrome OS Devices |
Chromebook |
Note that mobile and tablet browsers for both Android and iOS are much better equipped to handle the Ultra Experience than the Original Experience.
3. Java Installation & Java Runtime Environment 7 & 8
4. Third Party Plug-ins
5. No longer supported by Blackboard:
The most current information on System Requirements for Blackboard Learn can be found here.