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Blackboard Help: Enrollments

Enroll Students from Bluenet Using an e-Number String

As of 1/1/14, faculty will not have to enroll students in Blackboard couses. Students will be automatically enrolled based on the information pulled from Bluenet. 

Contact your departmental library liaison if you need further assistance.

Enroll Students Using a Single e-Number or Last Name

This option works best for enrolling a small number of students.  If you are enrolling an entire class, use an e-number string as described above. 

1)  In the control panel, select "Users and Groups", then select "Users."



2)  Click "Find Users to Enroll." 


3)  Enter the students' e-numbers in the "Username" space, each separated by a comma and a space.  Using the drop-down menu beside "Role", select "Student."



3.5)  Alternatively, click "Browse" to search for an e-number by last name.  




Once you select "Go", a list will be generated.  You may have to click "Show All" towards the bottom right corner of the page to see the whole list.  Select one or more students from the list, then click "Submit".  

E-numbers of the selected students will appear in the "Username" space of the Enroll Users box.  Click "Submit".



When you are done adding users you should see a purple "Success" bar and a list of all the students in the course.  You may need to click "Show All" to view the entire list.


Add a Teaching Assistant or Co-Instructor

1)  In the Control Panel, select "Users and Groups", and then choose "Users."



2)  From the Users page, click "Enroll User", then select "Find Users to Enroll".  



3)  Enter your TA's or co-instructor's e-number (or other username) in the "Username" space, and select "Teaching Assistant" or "Instructor" from the drop-down menu beside "Role".  Click "Submit".


3.5)  Alternatively, click "Browse" to search for an e-number by first or last name or email.  


Then select "Last Name" or other parameter, enter the information, and click "Go." Once you select "Go" a list of similar last names will be generated.  You may have to click "Show All" towards the bottom right corner of the page to see the whole list.  Select your TA from the list, then click "Submit".  





Choose "Teaching Assistant"  or "Instructor" from the drop-down  menu beside "Role", and click "Submit."

Your TA or co-instructor will now appear within the course's list of users.


Un-enrolling an Instructor

To unenroll an Instructor (or TA), the Instructor must be DEMOTED to a student and then REMOVED.

  1. In Control Panel, under the User and Groups subheading, select Users.

  2. When the class roster displays, select the chevron next to the name of the Instructor you would like to demote to student. Select Change User's Role in Course.

  3. From the Change User's Role in Course page, click the "student" radio button. Click on Submit.

  4. In the class roster list, put a check mark in the box in front of the user that you would like to delete. Then click on the Remove Users from Course Button. 

  5. The class roster should refresh immediately.  If it does not, click on the refresh button on your browser.

More Help

Students should seek assistance from Office of Information Services by visiting the Service Desk on the second floor of Goebel Hall or by calling (630) 617-3767.

  • Your Blackboard username and password are the same as your technology account name and password.
    If you change your password on Blackboard, you are NOT changing your technology account password.

Faculty should consult with their Departmental Library Liaison for Blackboard assistance.  You can also find helpful videos on a variety of Blackboard topics in the YouTube Playlist provided by the Center for Scholarship and Teaching

Additional Resources:

System Requirements

1. Browser Choice

Desktop OS
Browser Versions
Mobile and Tablet OS
Browser Versions*
Android Browser Not available 4+
Chrome                           87+ 33+
Edge 87+ 46+
Firefox 78+ 33+
Internet Explorer Unsupported Unsupported
Safari 13+ (desktop/Mac iOS) 12+ on iOS



2. Devices & Operating Systems



Operating Systems

Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, iOS, Android, Windows Mobile, Chrome OS

iOS Devices

iPod Touch , iPhone 4S, iPhone 5S, iPhone5c, iPhone 6, iPad 2, iPad 3, iPad Mini 3, iPad Air 2

Android Devices

Galaxy S4, Galaxy S5, HTC G1, LG C800 Mytouch, HTC One, Galaxy Note 2014, HTC One M8

Windows Mobile Devices

Venue 8 Pro, Lumia 520, Lumia 930

Chrome OS Devices


Note that mobile and tablet browsers for both Android and iOS are much better equipped to handle the Ultra Experience than the Original Experience. 

3.  Java Installation & Java Runtime Environment 7 & 8


4.  Third Party Plug-ins

  • You may require third party plug-ins to view certain content.
  • Check to see if you have the updated versions of Flash, Acrobat Reader, and Quick Time.

5. No longer supported by Blackboard:

  • Windows XP
  • Windows, MacOS, and Linux systems not running a supported browser
  • Internet Explorer
  • Firefox versions 50 and lower on desktop; all Firefox versions on mobile devices
  • Chrome versions 56 and lower (version 34 and lower on mobile devices)
  • Safari versions 10 and lower
  • JRE 6 for Blackboard Learn Original user interfaces

The most current information on System Requirements for Blackboard Learn  can be found here.