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Library Homepage: Support

Support FAQ

If you are looking for the proper support office or individual for technology and service questions, please start here. This support list is not comprehensive, but serves as a general guide:

Blackboard (except Respondus and Zoom)

Contact your library liaison or call x3173

 

Library database access

Contact your library liaison or call x3173

 

E-books and other electronic library resources

Contact your library liaison or call x3173

 

Zoom

Contact Dave Basener at the Center for Scholarship and Teaching

 

Respondus

Contact Dave Basener at the Center for Scholarship and Teaching

 

Posters

Contact Dave Basener at the Center for Scholarship and Teaching

 

Online pedagogy and course design

Contact Dave Basener at the Center for Scholarship and Teaching

 

Textbook and publisher third-party content integration e.g. Cengage 

Contact Foad Saghir at the Office of Information Services

 

Classroom instructor terminals and all hardware/operating system installations, including office computers and printers

Contact the Office of Information Services, aka Help Desk, at x3767

 

Microsoft Outlook and OneDrive suite

Contact the Office of Information Services, aka Help Desk, at x3767

 

SPSS 

Contact the Office of Information Services, aka Help Desk, at x3767

 

Qualtrics

Contact the Center for Scholarship and Teaching

 

Video recording and editing

Contact Instructional Media and/or Dave Basener

 

Departmental Library Liaisons at Elmhurst University

The librarians of the A. C. Buehler Library serve as liaisons to each of the academic departments at Elmhurst University. Liaisons are responsible for developing the library’s collections as well as providing information literacy instruction in specific disciplines.  Library liaisons also assist faculty members with Blackboard.

We encourage you to consult with your departmental liaison concerning the library’s collections and information literacy instruction. Liaisons will also work with you as you develop assignments that include library research.

Undergraduate Department/Program

Liaison (click to email)

Extension

Art Donna Goodwyn x3171
Biology Jennifer Paliatka  x3158 
Business & Economics Jacob Hill x3168
Chemistry & Biochemistry Jennifer Paliatka x3158 
Communication & Media Carolyn Ciesla x3172
Communication Sciences & Disorders Elaine Fetyko Page x3166
Computer Science & Information Systems Jacob Hill x3168
Digital Media Carolyn Ciesla x3172
Education Donna Goodwyn x3171
ELSA (Elmhurst Learning and Success Academy) Donna Goodwyn x3171
English Carolyn Ciesla x3172
English 106 Carolyn Ciesla, Elaine Fetyko Page, Jennifer Paliatka x3172, x3166, x3158
Environmental Studies Donna Goodwyn x3171
Geography & GIS Jennifer Paliatka x3158
History Jennifer Paliatka x3158
Intercultural Studies (ICS) Jennifer Paliatka x3158 
Kinesiology Elaine Fetyko Page x3166
Mathematics Jennifer Paliatka x3158
Music Elaine Fetyko Page x3166
Nursing & Health Sciences Jacob Hill x3168
Philosophy Carolyn Ciesla x3172
Physics Elaine Fetyko Page x3166
Political Science Donna Goodwyn x3171
Psychology Jennifer Paliatka  x3158 
Religious Studies Elaine Fetyko Page x3166
Sociology & Criminal Justice Carolyn Ciesla x3172
Theatre & Dance Carolyn Ciesla x3172
Urban Studies Donna Goodwyn x3171
World Languages, Literatures & Cultures  Jacob Hill x3168

 

Center/ Program/Administrative Area Liaison (click to email) Extension
Honors Program Jennifer Paliatka x3158
Weigand Center for Professional Excellence Jacob Hill x3168
Niebuhr Center for Engagement & Reflection Elaine Fetyko Page x3166
Learning Center Carolyn Ciesla x3172
Advising, Registration & Records       Donna Goodwyn x3171
Academic Affairs Jennifer Paliatka x3158
Blackboard Assistance distributed among all librarians  
First Year Seminar (FYS)    sections are distributed among all librarians  

 

 

Liaison (click to email)

Extension

Master's Degrees    
Communication Sciences & Disorders Elaine Fetyko Page x3166
Computer Information Technology Jacob Hill x3168
Data Science Jacob Hill x3168
Early Childhood Education Donna Goodwyn x3171
Early Childhood Special Education Donna Goodwyn x3171
Geographic Information Systems Jennifer Paliatka x3158
Industrial/Organizational Psychology Jennifer Paliatka x3158
Market Research Jacob Hill x3168
MBA Jacob Hill x3168
Nursing (RN to MSN & Nursing Master's Entry) Jacob Hill x3168
Occupational Therapy Elaine Fetyko Page x3166
Project Management Jacob Hill    x3168
Public Health Elaine Fetyko Page x3166
Special Education Donna Goodwyn x3171
Supply Chain Management Jacob Hill x3168

Teacher Leadership

Donna Goodwyn x3171   
     
Undergraduate Degree Completion Programs     
Applied Psychology Jennifer Paliatka x3158
Business / Elmhurst Management Program Jacob Hill x3168
Information Technology Jacob Hill x3168
RN to BSN Jacob Hill x3168
     
Undergraduate Certificate Programs     
Cybersecurity Donna Goodwyn x3171
Geographic Information Systems (GIS) Jennifer Paliatka x3158
Music Performance, Piano Pedagogy Elaine Fetyko Page x3166
     
Graduate Certificate Programs    
Application Development Jacob Hill x3168
Data Science Jacob Hill x3168
Enterprise Optimization Jacob Hill x3168
Geographic Information Systems (GIS) Jennifer Paliatka x3158
Human Geography for AP® Jennifer Paliatka x3158
Innovation & Entrepreneurship Jacob Hill x3168
Marketing & Consumer Insight Jacob Hill x3168
Network Administration Jacob Hill x3168
Project Management Jacob Hill x3168